Only Protein Return Policy

In order to return any product, you must send us online message to receive instructions on how to return your product(s)and a return authorization number.

If items have been opened, we are unable to accept them for return.This includes boxes with packets in them. If you received the incorrect item in your order or if your order was damaged during shipment, please do not open the item and contact us immediately so we can advise you how to return the order to us. Send an email message with the subject "How to return a product?" for instructions.

Once we receive your unopened, returned items we will issue a refund in the form of a credit to your credit card. Shipping and handling charges are non-refundable and we do not pay for return shipping. You may wish to insure your return. If we do not receive it, we cannot credit you for it. Once terms have been established between the customer and OnlyProtein.com we will refund the total order price minus original shipping and handling charges and assess a 15% re-stocking fee. As we are unable to re-sell products that are returned, so that we ensure that our customers receive the freshest and best possible quality in their original order.

We will accept unopened items back within 20 days of delivery.